Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
Free delivery within CBD Nairobi. Outside CBD delivery charges apply depending on your location.
Which payment methods are accepted in the Online Shop?
Cash on delivery if within Nairobi, Kitengela, rongai. Outside Nairobi payment before parcel dispatch to our Mpesa till number.
How long will delivery take?
Same day delivery within Nairobi, Thika, Rongai, Kitengela. Outside Nairobi, the following day delivery
What exactly happens after ordering?
We shall receive your order details via email(if ordered via the website add to cart) and contact you to confirm before delivery is done. If ordered via WhatsApp, once you confirm delivery details we shall delivery.